Salesforce Adds MCP Support to Agentforce, Boosting Open AI Agent Interoperability

June 25, 2025

Details

  • Salesforce is introducing native Model Context Protocol (MCP) support to its Agentforce platform, with a pilot set to launch in July 2025 to enable seamless agent interoperability.
  • More than 30 partners, including AWS, Box, Google Cloud, PayPal, Stripe, and WRITER, have committed to building MCP servers for Salesforce's AgentExchange marketplace.
  • MCP offers agents simplified, plug-and-play connections to external tools and data sources without the need for custom integrations, benefiting from Salesforce’s robust security and governance controls.
  • This move is designed to balance the need for open innovation in AI ecosystems with the security and compliance required by enterprises deploying digital labor solutions.
  • Businesses are expected to deploy AI agents up to 16 times faster compared to custom, do-it-yourself methods, leveraging a growing set of pre-built partner integrations.

Impact

Salesforce’s adoption of MCP positions it as a frontrunner in building a secure, open ecosystem for AI agents in the enterprise. By reducing integration barriers and accelerating safe deployments, Salesforce helps businesses tap into an estimated $6 trillion digital labor opportunity. This strategy strengthens Salesforce’s stance against closed-platform competitors by offering both flexibility and trust.

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