Salesforce and Anthropic Broaden Partnership to Deliver AI Solutions for Regulated Sectors

October 14, 2025

Details

  • Salesforce and Anthropic announced an expanded partnership on October 14, 2025, to deliver enterprise-ready AI for regulated industries such as financial services, healthcare, cybersecurity, and life sciences.
  • The collaboration centers on three initiatives: making Claude the foundational large language model for Salesforce's Agentforce 360 Platform, rolling out industry-specific AI solutions—starting with financial services—and integrating Claude with Slack, with plans to enable Agentforce 360 capabilities in Claude.
  • Anthropic is now the first large language model provider fully integrated within Salesforce’s trust boundary, keeping all Claude model data within Salesforce’s virtual private cloud for enhanced data security and compliance.
  • CrowdStrike and RBC Wealth Management are among early adopters, with RBC reporting marked efficiency gains for advisors using Claude-powered agents to prepare meetings, summarize portfolios, flag regulatory issues, and automate compliance tasks.
  • Salesforce has deployed Claude Code across its global engineering teams to support developer workflows, while Anthropic itself uses Agentforce Sales and Slack as it rapidly scales its workforce, showcasing the partnership’s practical impact.

Impact

The expanded partnership targets a major hurdle for enterprise AI adoption: ensuring regulatory compliance and data security. With Microsoft and OpenAI largely steering general enterprise AI, Salesforce’s approach differentiates Claude by embedding it within strict trust boundaries, making it attractive for sectors demanding strict data oversight. This move intensifies the race to deliver vertical-specific AI, as highly regulated industries move to deploy specialized agents for core workflows.

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