Salesforce and Google Deepen Partnership to Embed Gemini AI Into Agentforce 360

Details

• Salesforce and Google are expanding their strategic partnership by integrating Google’s Gemini AI models directly into Salesforce’s Agentforce 360 Platform.
• The partnership brings Gemini models to power the Atlas Reasoning Engine, equipping Agentforce agents with advanced hybrid reasoning capabilities.
• Gemini AI integration extends across Google Workspace apps, including Gmail, Sheets, Docs, Drive, Slides, and Meet, enabling connected workflows.
• Slack users will benefit from Gemini Enterprise features, enhancing collaboration and productivity within the Salesforce ecosystem.
• The update supports key standards, such as Model Context Protocol (MCP) and Agent2Agent (A2A), facilitating secure information exchange and orchestration between agents.
• Agentforce IT Service is now integrated with Google Cloud tools to streamline IT workflows and support tasks.
• Salesforce will offer fine-tuned Gemini models tailored to specialized large action models for enterprise needs.

Impact

This deepened partnership signals Salesforce’s ambition to lead in the intelligent enterprise agent market, especially following rapid Agentforce revenue growth and recent stock volatility. Enhanced Gemini integration sets Salesforce apart from competitors and directly challenges similar enterprise AI pushes from rivals like Microsoft and OpenAI. The move positions both companies to accelerate enterprise AI adoption through seamless, AI-powered workflow automation.