NatWest Taps AWS and Accenture for Five-Year AI and Data Overhaul

July 23, 2025

Details

  • NatWest Group has entered a five-year partnership with AWS and Accenture to modernize its data and AI capabilities.
  • The collaboration brings together NatWest Group, Amazon Web Services, and Accenture.
  • The initiative leverages AWS’s cloud and AI technologies, combined with Accenture’s expertise, to develop a unified data platform and improve customer experiences.
  • This effort continues NatWest’s digital transformation, aiming to integrate data streams and automate core banking processes.
  • The initiative targets 20 million customers, focusing on delivering personalized services, enhancing efficiency, and strengthening fraud prevention and regulatory reporting.

Impact

This partnership positions NatWest at the forefront of AI-driven banking, harnessing advanced cloud tools to personalize services and streamline operations. By collaborating with industry leaders AWS and Accenture, NatWest sets a new benchmark for digital transformation in financial services. The initiative highlights a growing trend of banks leveraging tech partnerships to adapt to evolving customer and regulatory demands.

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