Salesforce Launches Agentforce for Automated Revenue Operations

Details

• Salesforce unveiled Agentforce for Revenue, providing AI-powered automation for quoting, configuration, and follow-ups within Revenue Cloud using natural language commands.
• The solution leverages Revenue Cloud's Product Configurator to handle complex quotes over 1,000 lines, using a guided constraint builder and API-first design for multi-channel deployment.
• Salesforce's own teams achieved a 75% decrease in quoting time and 87% fewer clicks; pilot customer AdMed, Inc. reported faster deal cycles and reduced manual work.
• Agentforce is part of Revenue Cloud’s Summer '25 release, rebuilt from Salesforce's CPQ platform, and unifies data through Data Cloud with security via the Trust Layer.
• Agentforce has supported over 5,000 deals and driven $900 million in revenue for Salesforce's AI and Data Cloud offerings in Q4 FY25.

Impact

Agentforce addresses key inefficiencies in revenue operations, with 71% of B2B executives citing manual process challenges. By automating quoting and configuration, Salesforce reduces errors and accelerates sales cycles, signaling a broader shift to agentic AI in business workflows. Its API-centric architecture positions the platform for adoption across multiple industries.